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Additional implementation support when you need it

Need more help? Good Grants offers a range of additional packages for Enterprise accounts to further help with implementation tasks.

Good Grants implementation packages

Time-based implementation packages give Enterprise clients a head start setting up their Good Grants account. Your team leads the implementation, while our Client Success team guides key decisions and completes selected tasks where our experience can add the most value. Each package provides a fixed number of hours, so the work completed will depend on your priorities and the complexity of your configuration.

16 hours

A focused block of time for guidance and selected implementation tasks.

32 hours

Additional time for several priorities or more involved implementation requirements. 

64 hours

Extended support across multiple areas of your account or implementation.

128 hours

Our largest allocation of time for complex, configuration support for funding, grant reporting and/or integrations.

Use your implementation hours your way

Save time and effort

Let our experts handle any complex parts of your configuration, freeing up you and your team to focus on other priorities.

Maximise your investment

Ensure your Good Grants account is set up optimally to meet your specific needs and achieve your goals.

Benefit from our expertise

Tap into our deep understanding of Good Grants to optimise your program’s performance and impact.

Implementation package FAQs 

Implementation consulting is included with new Good Grants Enterprise accounts at no additional cost. It provides structured guidance during the first three months after sign-up, helping your team plan and configure its account.
Time-based implementation packages are separate, paid add-ons for Enterprise clients who need additional help with selected implementation tasks.

Implementation consulting helps your team understand the platform, plan its approach and make informed configuration decisions.
Implementation packages provide an additional block of time from our team. These hours can be used for further guidance and selected tasks, depending on your priorities and the work involved.

The most suitable package will depend on your priorities, the complexity of your requirements and how you want to use our team’s time.
Implementation packages provide a fixed number of hours rather than a commitment to complete a defined implementation outcome. To determine your exact needs, we recommend discussing your requirements with your Good Grants sales consultant. They can assess your specific needs and advise on the appropriate number of hours.
We also recommend adding a buffer of additional hours to your budget to account for any unforeseen needs or additional collaborative support.

Implementation packages do not provide full account configuration. Your team leads the implementation, while our team provides guidance and can assist with selected tasks during the hours available.
How the work is divided will depend on your priorities, your team’s involvement and the complexity of the configuration.