Home Testimonials jinnYouity Good Grants powers jinnYouity with platform to recognise creative genius Industry Art and awards;non profit Location Rolla, Missouri (USA) Client since 2021 Employees 0-50 More aboutjinnYouity https://jinnyouity.com/ Watch the video testimonial jinnYouity founder Dr. Michelle Pipes talks about her experience with Good Grants. https://vimeo.com/800803835Video can't be loaded because JavaScript is disabled: Good Grants case study: jinnYouity (https://vimeo.com/800803835) Program background We wanted to offer everyone the same place on the stage.” jinnYouity was created to connect the world’s artists and artisans with every lover of creative genius on the planet through innovating and inspirationally-themed competitions that are open and affordable to all. “Our competitions are for emerging artists,” said Dr. Michelle Pipes, founder of jinnYouity. The program, which also operates as a nonprofit, attracts artists of all kinds–from visual artists to audible and culinary artists. “We wanted to offer everyone the same place on the stage,” Pipes said. The Good Grants choice I really like how the program makes you think through every piece. You can customise it exactly how you want.” That’s what Pipes plugged into her Google search bar as she began her hunt for a software solution that could help her manage her program. Good Grants was the first solution that popped up. And the more she read, the more she saw it was the perfect fit for jinnYouity. “Good Grants was such a good fit for us because we could bring all these diverse categories to the same stage and allow people to come and find their niche and then compete there,” Pipes said. The combination of easy entry, submission, judging and management in addition to the powerful public voting and social sharing was a winning combination for the program. “I really like how the program makes you think through every piece. You can customise it exactly how you want.” Onboarding and customer service They are in essence teachers and not just help desk support.” “There’s a little bit of a learning curve at the beginning, but the onboarding process is beyond wonderful,” Pipes said. Pipes, who has spent 10 years in IT, is well-versed in adopting new software. And she can’t say enough about the five-star Good Grants client success team. “I’ve even had them reach out to me and say, “Hey, we have a new feature and I think it’ll really help you.” “It’s not just a one-and-done, you click here and here. It’s an ongoing relationship and building of what you’re trying to accomplish. I’ve never seen that. It’s almost like a living service organisation where you have these wonderful people who know every aspect of the program you’re trying to use and their goal is to help you use it in the most efficient manner.” “They are in essence teachers and not just help desk support. That’s where the differentiation should be made. They are collaborating partners. And I very much feel that they are part of my success team. It’s always just a wonderful experience. They make your day. It’s almost a joy to have a problem.” Favourite features Crowd voting, categories, social sharing, forms. Tips for others “I don’t think you can find a better solution,” Pipes said. “But, make sure you get the onboarding, because it’s so key to everything you do. Ask questions. Ask, ‘what would you do in this situation? And this situation?’” Between the in-app checklists, guides and new feature announcements, Pipes says the software is always innovating to help her do more. “I just get so excited when I see what’s new, because everything that comes out makes my life easier.” Dr. Michelle Pipes, jinnYouity Back to all testimonials